Antonio Colicchio
Full Name
Antonio Colicchio
Job Title
VP of Returns, Fraud and Abuse
Abercrombie & Fitch Co.
Speaking At
Balancing Fraud, Abuse and Retention Across the Customer Journey
Speaker Bio
In addition to his responsibilities leading Global Customer Care, Antonio is also responsible for Digital Fraud and RPA for A&F. Antonio was part of the leadership team that created DSW's entire eCommerce solution (tech/people/processes). He has deep experience in starting and running Care Centers globally. Lastly, trained as a Lean Six Sigma Black Belt, he is known for "falling in love with problems" over solutions, and has a strong track record of leading transformational change initiatives that have resulted in significant customer facing improvements while also driving down costs.