Full Name
Samant Nagpal
Job Title
GM & Chief Risk Officer
Company
Square
Speaking At
Balancing Fraud, Abuse and Retention Across the Customer Journey
Speaker Bio
Samant is currently the Chief Risk Officer of Square. He leads global risk teams (hundreds of professionals) across North America, Asia, Australia and Europe. He directly manages professionals across Machine Learning, Software Engineering, Product Management, Product Development, Policy/Program Management, Design/UX, Data Science and Analytics.
Over the last two decades, Samant has built high performing organizations in payments, small business and commercial lending, credit, fraud and chargeback risk. Samant is a customer-first leader who believes that risk, revenue and customer experience are a balancing act which when done right (through optimization of risk-reward trade-offs) drives long term profitable growth.
Samant has lived in 4 countries: US, Mexico, Australia and India managing 20+ countries; and is fluent in English, Spanish and Hindi.
Over the last two decades, Samant has built high performing organizations in payments, small business and commercial lending, credit, fraud and chargeback risk. Samant is a customer-first leader who believes that risk, revenue and customer experience are a balancing act which when done right (through optimization of risk-reward trade-offs) drives long term profitable growth.
Samant has lived in 4 countries: US, Mexico, Australia and India managing 20+ countries; and is fluent in English, Spanish and Hindi.